Brightera : Build with Passion

Brightera : Build with Passion

www.brightera.com.mm

KPIs & SOPs Setup Project

Project Overview ;

Project Objective : 

To develop and implement standardized Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) across HR department to improve performance consistency, accountability, and operational efficiency.

Project Scope:

  • Define and document SOPs for each key function and workflow.
  • Establish measurable KPIs for department, position, or process.
  • Train relevant staff on understanding and using SOPs & KPIs effectively.
  • Align SOPs and KPIs with organizational goals and compliance standards.

KPI Development

  • Define goals and performance dimensions.
  • Select SMART indicators.
  • Assign data sources and measurement frequency.
  • Set KPI dashboards or tracking templates.

SOP Development

  • Map out workflows and responsibilities.
  • Draft standard procedures (step-by-step).
  • Review and validate with department heads.
  • Finalize and document approved SOPs.